Should you sell, repair or upgrade your phone?
Compare cost, condition, age, reliability and future value so you can choose the most sensible next step for your device.
Read the complete guide →Sell, repair or upgrade — takes about 2 minutes
01 · Sell
Done with it?
Sell your phone for cash
Old, unused or completely broken — we buy phones in any condition. Instant online quote, no haggling.
✓Free tracked postage
✓Paid within 24 hours
✓Certified data wipe
Avg payout
£320
Broken from £45
Get my quote →
02 · Repair
Cracked or faulty?
Book a mobile phone repair
Screens, batteries, ports and more. Post it in, our UK lab repairs it, and it comes straight back to you.
✓Premium parts only
✓Postage both ways, free
✓Often same-day turnaround
Every repair
90 days
warranty included
Book a repair →
03 · Upgrade
Want the latest?
Upgrade to a refurbished phone
Put your current phone's value toward a newer model. Flexible options, great prices, seamless transfer.
✓Top trade-in values
✓Latest models in stock
✓We move your data over
Trade-in up to
£620
off your next phone
Explore upgrades →
Free postage both ways
Fully insured in transit
Secure data wipe
UK-based postal service
Still deciding?
Not sure which is right for you?
Tell us the make, model and condition and we'll show you the best option for your phone — sell, repair or upgrade — with real numbers, side by side.
Compare my options →If it still works and you don't want it — selling usually pays most.
If you love your phone but it's damaged — repair is the cheapest fix.
If you're ready for more — trade in and put the value toward an upgrade.
How it works
Same simple flow, every option
Whether you're selling, repairing or upgrading, it's the same three steps.
01
Tell us what you need
Sell, repair or upgrade — get an instant online quote or price in minutes.
02
Post it to us, free
Free tracked, fully insured postage both ways — no shop visits needed.
03
Get sorted
Paid within 24 hours, fixed with a 90-day warranty, or delivered with a 12-month warranty.
Rated excellent
Customer reviews of Broken Fones
★★★★★
Independent rating
Broken Fones currently has a 4.9 out of 5 TrustScore on its claimed Trustpilot profile.
Recent feedback
Customers frequently mention straightforward postage, quick payment and helpful communication.
Read the source
See the latest rating, review count and individual customer experiences directly on Trustpilot.
Phone advice
Helpful guides from Broken Fones
FAQ
Frequently asked questions
How do I get a quote for my phone?⌄
Answer a few quick questions about your device and its condition and we'll give you an instant online quote in seconds — no shop visit needed.
Do I need to visit a shop or can I book a collection?⌄
We're 100% postal — no walk-ins or collections. Book online and post your phone to us with a free, fully tracked and insured label.
How long does a repair take?⌄
Most common repairs, like screens and batteries, are completed the same day once we receive your device, then posted straight back to you free of charge.
Is there a warranty on repairs and upgrades?⌄
Every repair is backed by a 90-day warranty. Refurbished upgrade devices come with a longer 12-month warranty for extra peace of mind.
Do you buy broken phones?⌄
Yes — we buy phones in any condition: new, used or broken, with prices starting from £45 for broken devices.
How long does payment take?⌄
Once we've verified your device, we pay by bank transfer — often within 24 hours.
Can I trade in my old phone toward an upgrade?⌄
Yes — use your current phone's value as credit toward a refurbished upgrade, or simply pay outright.
What happens to my data?⌄
Devices accepted for resale or recycling are securely wiped. Please remove device locks and back up your personal data before posting.
Still have a question?⌄
Email our team at hello@brokenfones.com and we'll get back to you.
Pick an option and get going.
Sell, repair or upgrade — sorted in minutes.