Terms & Conditions for Broken Fones

Before You Proceed with Your Order: Ensure you familiarise yourself with these terms before placing a sell order on our website. By confirming an order, you accept these terms and the conditions of our site's usage.

We advise you to either print or save a copy of these terms for future reference.

Formation of the Contract: Our platform is dedicated to users registered and residing in the UK. We reserve the right to either accept or decline orders from outside this region.

A contract comes into existence once we acknowledge your sell order, encompassing these terms and conditions along with our user terms. For an insight into our operations, please visit the "How It Works" section.

You must be the lawful owner of the phone(s) you are selling to us. Upon receiving the phone(s) and after making the agreed payment to you, the ownership of the phone(s) transitions to us, solidifying the contract.

This contract is legally binding for both parties and their successors. Without our prior written consent, you cannot alter or transfer the contract. However, we may modify or transfer it during the contract's term.

For orders executed solely through remote communication (like email, fax, or phone) by individuals not acting for business purposes, there's an option to cancel up until the point you dispatch the phone to us. No reasons or fees are required. To exercise this option, send us a written notice.

Once the phone is dispatched (beyond the "cooling-off period"), the contract is non-cancellable unless the phone falls short of our stated criteria.

Ensure that you are legally authorised and willing to send us the phone.

For Individual Sellers: You certify that:

• You are a resident of the UK.
• You accessed our site from within the UK.
• You are legally competent to form a binding contract.
• You are either 18+ or possess parental/guardian consent to sell to us.

Any breach of these warranties absolves "Broken Fones" from any subsequent liabilities or claims.

For Business Sellers: By utilising our platform, you affirm:

• You can represent your business.
• Your business is based in the UK.
• You accessed our site from the UK.
• You are legally competent to enter binding contracts.

Criteria for Phones & Devices:

Functional Phones must:

• Power on and off seamlessly.
• Be fully operational (minor cosmetic damages are permissible).
• Run an efficient operating system.
• Have an undamaged screen and touch functionality.
• Have an intact rear glass and camera lens.
• Not be water-compromised.

Defective Phones must:

• Be complete and not miss any components.

All devices should be free from activation locks and must either be on a UK network or be unlocked.